Personal Data Protection Policy
How we safeguard your personal data in accordance with the Singapore PDPA.
How we safeguard your personal data in accordance with the Singapore PDPA.
Last updated: 5 August 2026
At The Well Singapore, we are committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (PDPA). This Notice explains how we collect, use, disclose, and maintain your personal data.
1. Personal Data We Collect
We may collect personal information when you attend our services, join our ministries, sign up for events, or use our website. This includes:
Contact Details: Name, phone number, email address, and home address.
Personal Particulars: Date of birth, gender, marital status, and church membership status.
Financial Data: Bank account details or transaction history for tithes, pledges, and event payments.
Media: Photographs, audio, and video recordings captured during church services, events, or via CCTV on our premises.
Pastoral Data: Prayer requests or pastoral care details that you choose to share with us.
2. Purposes for Collection, Use, and Disclosure
We process your personal data only for reasonable religious and administrative purposes, including:
Managing church membership records, baptism, and holy matrimony registrations.
Organizing and running church events, courses, camps, and ministry activities.
Communicating church updates, weekly bulletins, and upcoming events.
Processing tithes, pledges, donations, and issuing financial receipts.
Publishing photos or videos in church bulletins, social media, our website for ministry updates, or notices are put up at our physical venue.
Providing pastoral care, counseling, and prayer support.
We will not disclose your personal data to third parties without your consent, except where required or permitted by law.
3. Consent and Withdrawal
By providing us with your data, you consent to our collection and use as stated above. You may withdraw your consent at any time for any or all purposes by contacting our Data Protection Officer (DPO). Please note that withdrawing consent may limit our ability to provide certain services or updates to you.
4. Data Security and Retention
We take reasonable security measures to protect your data from unauthorized access or alteration. We retain personal data only for as long as necessary to fulfill the purposes outlined above or to satisfy legal and accounting requirements.
5. Contact Our Data Protection Officer (DPO)
If you wish to access, correct, or withdraw your personal data, or if you have any questions regarding our PDPA compliance, please contact our designated DPO:
Name / Designation: Jimmy Sim / Lead Pastor
Email Address: thewell.sg@gmail.com
Mailing Address: 26 Ubi Road 4, SDG Center, #04-03, Singapore 408613